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Member Help Center

Can't Login?

If you're an existing customer, most of the time it's because...

 

- your credit card expired

- the bank has declined your cc for some reason (maybe it's an old card)

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Update your CC info on the customer portal then email us. We'll check our systems and make sure you're good to go!

Close Your Account

1. Log into Discover Sooner

2. Go to EDIT PROFILE top right

3. Select ACCOUNT

4. Select CLOSE

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Watch fast and easy video tutorial.

Request
Help

Fill out the Call Back form below!

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If your problem falls on the weekend, whatever it is, we'll take care of it Monday morning!

Manage Your
Subscription

You can take any of these actions on the customer portal...

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- Change your credit card info

- Add a promo code 

-Cancel subscription (video tutorial) 

How to Pitch
a SonG!

You'll need a link to your song and lyrics. You can use Songspace, Disco, SoundCloud, Google drive, any link!

 

Then you'll need to put that link in the song submission form. Watch this video tutorial!

How to Add Music
to Your Profile

You'll need a link to your song and lyrics. You can use Songspace, Disco, SoundCloud, Google drive, any link!

 

Go to Your "Music List". Watch this short video!

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More help

How do I add multiple genres to my profile?

Edit profile tutorial

Help Request
Get Call Back

Get A Call Back

Report A Problem. Get Some Help.

If you need help or want to report a bug, this is the place to do it.  If something's not working, a screenshot will go a long way to helping us get to the bottom of things faster. How to take a screenshot.

Upload Screenshot
Upload supported file (Max 15MB)
Do you want us to call you back?

We will be in touch shortly!

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